Q U E S T I O N S
How much does the glamp cost per night?
The cost is from $220 NZD per night with a minimum of 2 nights plus a 1 off cleaning fee of $30. This rate applies for any weekday, weekend day, or public holiday. There is also the option of adding the gypsy caravan for 2 more friends to stay at an extra charge of $80 per person who will share the facilities. We sometimes except one night stays but not over the weekend. Please email to request.
How do I know if the day I want to stay is available?
Please head to our homepage (https://www.oldcoachoasisglamping.com/) and click the “check in” option. A calendar will then pop up. Available dates will be shown. Those dates which are booked and therefore unavailable, will be crossed through.
When and how do I pay?
In order to ensure your booking is secured, payment is required at the time the booking is placed. You will have a credit card option and internet banking. There is also an added cleaning fee of only $20 which covers cleaning no matter how many days you stay.
How many people can stay?
Old Coach Oasis Glamping sleeps 2 adults in the king size bed in the tent, and 2 more adults can pay $160 to stay in the recently upgraded and refurbished gypsy caravan with very comfortable bed and great views. (The caravan can only be booked alongside the tent)
Do you offer gift vouchers?
Yes, we offer gift vouchers. Gift vouchers may be used for any available weekday, weekend day or public holiday. Gift vouchers are valid for 12 months from the date of purchase. To order one, please email email@example.com NB: Any 1 day vouchers may only be used on a week day - usually we only do 2 night vouchers.
Can I bring my dog?
As Old Coach Oasis is located on a working farm/orchard with goats, cows and sheep next door, we unfortunately cannot have dogs.
Are children and babies welcome?
You can make a request but please don't be disappointed if due to safety and other hazards we may refuse. Children 8 years and older are fine.
What time is check in and check out?
Check in is between 2pm and 6pm and check out is 10.00am. You can check in later on request, however we recommend coming as early as possible to make the most of your stay. A late checkout may also be requested and is dependent on bookings.
Is food provided or do we bring our own?
You will need to bring your own food. A few basics will be provided for you, however we strongly suggest you stop at one of the supermarkets you will pass on the way to the site and pick up some food.
There is an outside BBQ, full gas oven with a 5 burner hob, and a large brazier for you to cook over as you please. The kitchen is equipped with essential cookware and dinnerware. A chilly bin is situated in the kitchen and ice is supplied to keep your meat, dairy products and fresh produce crisp, fresh and cold. Items provided are;
Tea, Milo, sugar, instant and plunger coffee.
Condiments such as salt, pepper, oil are in the kitchen.
Where is the nearest medical centre?
If you have a minor medical incident, there is a first aid kit located in china cabinet.
For medical emergencies, please dial 111 and request an ambulance (there is cellphone reception and 4G at the glamp site).
The nearest medical centre is in Te Puke 07 5739511 (20 minutes drive) or Tauranga Hospital (up to 1 hours drive).
How do I cancel my booking? Can I get a refund?
We offer a full refund if your booking is cancelled two weeks or more prior to your booking. Cancellations with less than two weeks notice will be 50% refunded.
How do I change my booking to another night?
Please email us at firstname.lastname@example.org
What do I do if something goes wrong or I can’t find what I need?
Glamping is the perfect opportunity to unplug and wind down from phones and computers, however we recommend that you still bring your mobile phone just in case. The site is in range for mobile and 4G reception, and the glamping site has a solar/battery charging device. You are welcome to message or call us at any time during your stay. Remember your wireless speaker also for added enjoyment, although we do provide one in case you forget.